Our Privacy Policy

Popchoir Privacy Policy


Popchoir Ltd is committed to protecting and respecting the privacy of our members and visitors to our website.  This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. 


Personal Information

Information that you give us: This is information that we gather from you when you fill in forms on our site www.popchoir.com (our site), or when you correspond with us via email, phone, text or other means. This is likely to be your name, email address and telephone number.  When you join us as a member of Popchoir or use our shop or buy tickets for events, other information including your postal address may be requested.

How we use this information: We use this information in order to administer your membership, correspond with you, to keep you up to date with Popchoir, our services, member opportunities, event details, and other information to enhance your membership experience, and to keep you informed.  If you do not sign up with us as a member, or cease to be a member, we may use your information to remind you our services, concerts and to keep you informed about Popchoir.

You can unsubscribe from our emails at any time using the unsubscribe link at the bottom of the email you have received, or by contacting us at info@popchoir.com and requesting that we remove you from our lists.

Information that we collect: When you visit our site we may automatically collect technical information including the IP address used to connect your computer to the Internet, browser type and version, operating system and platform.

How we use this information: We use this information to administer our site and for internal operations, including troubleshooting, data analysis and testing; to improve our site and ensure content is presented in the best way for your computer; to allow you to participate in interactive features on our site when you wish to do so, and to keep our site safe and secure.

Popchoir do not share, pass on or sell your personal information to any third party, except in the following circumstances:

1.   We have your explicit consent for us to pass data to a named third party

2.   We are required by law to share your data

Financial Information

We do not hold or keep any financial information about Popchoir members either on our site or on our computers.  Financial transactions  for membership, event or merchandise payments are made via our third party provider, WorldPay. At checkout you will leave our website and your transaction will take place on the WorldPay site.

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Generally cookies will make your browsing experience better by remembering your preferences, your ID, and by helping you to navigate more efficiently.  However, you may prefer to disable cookies on this site and on others, in which case you can disable them in your browser preferences.  You can find more information on how to do that here:  https://www.computerhope.com/issues/ch000509.htm    Disabling the cookies from our site may affect some of the features.

Data Security

All personal information collected on our site is stored within a secure database and protected from unauthorised access.  Our website is held on a secure server.

Who has access to your data

Access to your information is limited to administrative staff employed by Popchoir Ltd and our website management company with whom we have a Data Privacy contract in place.

Removal and/or revision of data

Registered members, active or inactive, can change the information held about them in their account profile at any time by logging in to the website and viewing their profile.  Popchoir will remove or amend any outdated or inaccurate personal data on request.  Popchoir may also, by our own volition remove any data on our site known to be inaccurate or out of date.

Your Rights

You have rights over your data which include the following:

  • Where data processing is based on consent, you may withdraw this consent at any time.  You can do this by using the unsubscribe link at the bottom of any of our marketing emails or newsletters, or you can write to us via post or email.
  • You have the right to ask for corrections and/or deletion of your information
  • You have the right of access to your information
  • You have the right to ask us for a written copy of the information we hold about you 
  • You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed

 

Changes to our Privacy Policy

We reserve the right to make changes to our privacy policy at any time.  Changes will be found on this page.  Privacy Policy last updated 23rd May 2018

Contact

Popchoir Ltd can be contacted via our Head Office at 17 Winchelsey Rise,  South Croydon,  CR2 7BP  or by email at info@popchoir.com

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Please provide the email address used for your original Taster Booking. You will be emailed a link which allows you to set a password and login to the members area of the website.

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We already have your details in our system. We've sent you an email with a link to click.

Once you click this, we can get your taster session booked.

Please note, this link will expire in an hour.

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Thank you for booking your taster session with us!   You will shortly receive an email confirming the details.  (If you can't find it, please check your junk mail and add info@popchoir.com to your email contacts to ensure future emails reach your inbox).  

We look forward to seeing you and welcoming you to Popchoir, but if you have any questions in the meantime, please do not hestitate to contact us via info@popchoir.com or on 020 8659 5464.

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